Update: A post on the Friday the 13th: The Game‘s Kickstarter page addresses a number of issues that players are dealing with today. Regarding the Steam server issues, it states, “We are currently being slammed by thousands and thousands of players and had our servers go down. The servers should be back up, but there is a chance of downtime as we manage server load and spin up more servers to meet demand. If you encounter a server error, please try playing a Private Match with friends. If you need to find players please head over to the Steam forums to get together with other Friday the 13th: The Game fans.”
It also specifically notes that it’s bringing more servers online in Europe and Australia to accommodate demand in those regions. Similarly, servers that handle player progression are being upgraded, so your level may not be displayed properly until that is complete.
In addition to problems with the party system, numerous players are reporting difficulty getting online–a serious problem for a multiplayer-only game. Most of these issues seem to stem from a “database game failure” error. There are numerous threads on Reddit and the official Steam forums with complaints about this; one in particular has racked up more than 800 comments in about two hours’ time.
The game’s official Twitter account has acknowledged the problems and attributed them to a huge influx of players. Despite some indications that fixes were rolling out, the issues appear to be persisting this afternoon.
One of its most recent tweets states, “We are looking into why this keeps occurring, but it comes down to so many users…which is a weird problem to have.”
These problems are not impacting everyone, and some players are having success playing. Whether you’ll be one of the lucky ones appears to be a crapshoot.
Our Friday the 13th: The Game review-in-progress notes the sporadic server issues we’ve encountered. You can also check it out for an early look at our thoughts on the game.
We’ve reached out to publisher Gun Media for an update and will report back as we learn more.